Research Articles Open access Double-blind peer reviewed

Psychological Contract Fulfillment on Employees Reactions within the Context of Organizational Justice

Authors

  • Abdul Khaliq (show author details)

    Abdul Khaliq

    Superior University, Pakistan, Pakistan

    • Kashif MehmoodORCID iD verified by the author (show author details)

      Kashif Mehmood

      Superior University, Pakistan, Pakistan

      • Aamir Zamir Kamboh (show author details)

        Aamir Zamir Kamboh

        Superior University, Pakistan, Pakistan

        Corresponding author

        • Kainat Durrani (show author details)

          Kainat Durrani

          Superior University, Pakistan, Pakistan

          • Muhammad Haidar Zarar (show author details)

            Muhammad Haidar Zarar

            Superior University, Pakistan, Pakistan

            • Shaheen Nazar (show author details)

              Shaheen Nazar

              Superior University, Pakistan, Pakistan

              Cite

              How to Cite

              Khaliq, A., Mehmood, K., Kamboh, A. Z., Durrani, K., Zarar, M. H., & Nazar, S. (2019). Psychological Contract Fulfillment on Employees Reactions within the Context of Organizational Justice. SEISENSE Journal of Management, 2(3), 42-57. https://doi.org/10.33215/sjom.v2i3.131

              More Citation Formats

              Download Citation

              Share
              • 1,877views
              • 1,433downloads

              Abstract

              Aim - The objective of the study was to examine the psychological contract expectations by employees and the impact of any deviation from its perceived benefits by the employees of an organization, as they occur within social exchange relationships to account for employee responses. 

              Methodology - This is an exploratory longitudinal study in which an investigation is made into the changes in employment obligations as perceived by employees based on the level of fulfillment of contract obligations by their employer(s). 

              Findings - It was deduced that an employer's inability to fulfill its contractual commitments was the foundational cause associated with the decline in cooperation of the employees to fulfill their employment obligations. 

              Significance - The results of the current study show that there is a significant and positive relationship between Psychological Contract Fulfilment and Employee Reaction. Results presented that there is a significant and positive relationship between Organizational Justice and Employee Reaction. Results presented that there is a significant and positive relationship between Organizational Justice and Psychological Contract Fulfilment.

              Keywords

              Categories

              Reads, last 12 months

              2025-122026-11

              Article history

              1. ReceivedMarch 20, 2019
              2. AcceptedMarch 28, 2019
              3. Published April 18, 2019

              References

              Adams, J. S. (1963). Towards an understanding of inequity. The Journal of Abnormal and Social Psychology, 67(5), 422. CrossrefGoogle Scholar

              Adams, J. S. (1965). Inequity in social exchange Advances in experimental social psychology (Vol. 2, pp. 267-299): Elsevier. CrossrefGoogle Scholar

              Ajzen, I. (1991). The theory of planned behavior. Organizational behavior and human decision processes, 50(2), 179-211. CrossrefGoogle Scholar

              Capelli, P. (1999). The new deal at work: Managing the market-driven workforce: Harvard Business School. CrossrefGoogle Scholar

              Conway, N., & Briner, R. B. (2002). A daily diary study of affective responses to psychological contract breach and exceeded promises. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(3), 287-302. CrossrefGoogle Scholar

              Coyle-Shapiro, J. A.-M., & Kessler, I. (2002). Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectives. European journal of work and organizational psychology, 11(1), 69-86. CrossrefGoogle Scholar

              Cropanzano, R., & Mitchell, M. S. (2005). Social exchange theory: An interdisciplinary review. Journal of management, 31(6), 874-900. CrossrefGoogle Scholar

              Cropanzano, R., & Schminke, M. (1997). Justice as the mortar of social cohesion. Groups at work: Advances in theory and research. Hillsdale, NJ: Lawrence Erlbaum & Associates.

              Ehrlich, C. J. (1994). Creating an employer‐employee relationship for the future. Human Resource Management, 33(3), 491-501.

              Farnsworth, E. (1982). Policing the agreement. Contracts. Boston, Little Brown & Co Inc, 221-223,231.

              Fishbein, M. (1967). Attitude and the prediction of behavior. Readings in attitude theory and measurement.

              Foa, U. G., & Foa, E. B. (1974). Societal structures of the mind: Charles C Thomas.

              Folger, R., & Konovsky, M. A. (1989). Effects of procedural and distributive justice on reactions to pay raise decisions. Academy of Management Journal, 32(1), 115-130. CrossrefGoogle Scholar

              Freese, C., & Schalk, R. (2008). How to measure the psychological contract? A critical criteria-based review of measures. South African Journal of Psychology, 38(2), 269-286. CrossrefGoogle Scholar

              Guest, D. E., & Conway, N. (2002). Communicating the psychological contract: an employer perspective. Human Resource Management Journal, 12(2), 22-38. CrossrefGoogle Scholar

              Hair, J. F., Anderson, R. E., Babin, B. J., & Black, W. C. (2010). Multivariate data analysis: A global perspective (Vol. 7): Upper Saddle River, NJ: Pearson.

              Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a silver bullet. Journal of Marketing Theory and Practice, 19(2), 139-152. CrossrefGoogle Scholar

              Hair, J. F., Ringle, C. M., & Sarstedt, M. (2013). Partial least squares structural equation modeling: Rigorous applications, better results and higher acceptance. Long range planning, 46(1-2), 1-12. CrossrefGoogle Scholar

              Kickul, J., Lester, S. W., & Finkl, J. (2002). Promise breaking during radical organizational change: do justice interventions make a difference? Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 23(4), 469-488. CrossrefGoogle Scholar

              Konovsky, M. A., Folger, R., & Cropanzano, R. (1987). Relative effects of procedural and distributive justice on employee attitudes. Representative research in social psychology, 17(1), 15-24.

              Kotter, J. P. (1973). The psychological contract: Managing the joining-up process. California management review, 15(3), 91-99. CrossrefGoogle Scholar

              Levinson, H., Price, C. R., Munden, K. J., Mandl, H. J., & Solley, C. M. (1962). Men, management, and mental health. CrossrefGoogle Scholar

              Lucero, M. A., & Allen, R. E. (1994). Employee benefits: A growing source of psychological contract violations. Human Resource Management, 33(3), 425-446. CrossrefGoogle Scholar

              Morrison, E. W. (1994). Role definitions and organizational citizenship behavior: The importance of the employee's perspective. Academy of Management Journal, 37(6), 1543-1567. CrossrefGoogle Scholar

              Parks, J. M., & Schmedemann, D. A. (1994). When promises become contracts: Implied contracts and handbook provisions on job security. Human Resource Management, 33(3), 403-423. CrossrefGoogle Scholar

              Robinson, S. L., & Rousseau, D. M. (1994). Violating the psychological contract: Not the exception but the norm. Journal of Organizational Behavior, 15(3), 245-259. CrossrefGoogle Scholar

              Robinson, S. L., & Wolfe Morrison, E. (2000). The development of psychological contract breach and violation: A longitudinal study. Journal of Organizational Behavior, 21(5), 525-546. DOI: https://doi.org/10.1002/1099-1379(200008)21:5<525::AID-JOB40>3.0.CO;2-T

              Rousseau, D. (1995). Psychological contracts in organizations: Understanding written and unwritten agreements: Sage publications. CrossrefGoogle Scholar

              Rousseau, D. M. (1989). Psychological and implied contracts in organizations. Employee responsibilities and rights journal, 2(2), 121-139. CrossrefGoogle Scholar

              Rousseau, D. M., & Greller, M. M. (1994). Guest editors' overview: Psychological contracts and human resource practices. Human Resource Management (1986-1998), 33(3), 383. CrossrefGoogle Scholar

              Rousseau, D. M., & McLean Parks, J. (1993). The contracts of individuals and organizations. Research in organizational behavior, 15, 1-1.

              Rupp, D. E., & Cropanzano, R. (2002). The mediating effects of social exchange relationships in predicting workplace outcomes from multifoci organizational justice. Organizational behavior and human decision processes, 89(1), 925-946. CrossrefGoogle Scholar

              Schalk, R., & Freese, C. (1997). New facets of commitment in response to organizational change: Research trends and the Dutch experience. Journal of Organizational Behavior (1986-1998), 107.

              Schein, E. H. (1965). Organizational psychology.

              Schermerhorn Jr, J. R. (1975). Determinants of interorganizational cooperation. Academy of Management Journal, 18(4), 846-856. CrossrefGoogle Scholar

              Scholl, R. W. (1981). Differentiating organizational commitment from expectancy as a motivating force. Academy of Management Review, 6(4), 589-599. CrossrefGoogle Scholar

              Shore, L., & Tetrick, L. (1994). The psychological contract as an explanatory framework'. Trends in organizational behavior, 1, 91-109.

              Tang, T. L.-P., & Sarsfield-Baldwin, L. J. (1996). Distributive and procedural justice as related to satisfaction and commitment.

              Tekleab, A. G., & Taylor, M. S. (2003). Aren't there two parties in an employment relationship? Antecedents and consequences of organization–employee agreement on contract obligations and violations. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 24(5), 585-608. CrossrefGoogle Scholar

              Ten Brink, B. E. H. (2004). Psychological contract: a useful concept?

              Thomas, H. D., & Anderson, N. (1998). Changes in newcomers' psychological contracts during organizational socialization: A study of recruits entering the British Army. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 19(S1), 745-767. DOI: https://doi.org/10.1002/(SICI)1099-1379(1998)19:1+<745::AID-JOB967>3.0.CO;2-I

              Tsui, A. S., Pearce, J. L., Porter, L. W., & Hite, J. P. (1995). Choice of employee-organization relationship: Influence of external and internal organizational factors. Research in personnel and human resources management, 13(1), 117-151.

              Turnley, W. H., Bolino, M. C., Lester, S. W., & Bloodgood, J. M. (2003). The impact of psychological contract fulfillment on the performance of in-role and organizational citizenship behaviors. Journal of management, 29(2), 187-206. CrossrefGoogle Scholar

              Turnley, W. H., & Feldman, D. C. (1999). The impact of psychological contract violations on exit, voice, loyalty, and neglect. Human Relations, 52(7), 895-922. CrossrefGoogle Scholar

              Similar articles

              Chosen by the keywords and the section they share with this article.