Promoting Behavioral Support for Change: A Conservation of Resources Theory Perspective

Authors

Farhan Mehboob  1 , Noraini Othman  2
School of Business Management, Universiti Utara Malaysia, Malaysia 1 , School of Business Management, Universiti Utara Malaysia, Malaysia 2
“crossref”/
Views: 2018  
Downloads: 1506  

Main Article Content

Abstract

Purpose- Individuals' support for change is a critical success factor to implement change effectively. Therefore, identifying the possible antecedent and mechanism, leading to behavioral support towards change, is necessary. The study aims to unfold this avenue of research empirically by examining the role of both person and context factors in promoting behavioral support for change.


Design/Methodology- Data was collected from 292 academic staff of six public sector universities located in Pakistan via cross-sectional mean. A self-reported questionnaire was used to collect responses from the desired population.


Findings- Results revealed a positive impact of perceived management support on academic staff’s behavioral support for change. Moreover, change-efficacy also provides a statistically significant intervening mechanism to translate the effect of perceived management support on both dimensions of behavioral support to change such as compliance and championing behavior


Practical Implications- The research offers useful insights for top university officials to build support for change by providing needed support and resources; make academic staff capable of executing the change-related tasks into viable actions meritoriously.

Article Details

Mehboob, F., & Othman, N. (2020). Promoting Behavioral Support for Change: A Conservation of Resources Theory Perspective. SEISENSE Journal of Management, 3(6), 1-13. https://doi.org/10.33215/sjom.v3i6.448
Research Articles

Copyright (c) 2020 Farhan Mehboob, Noraini Othman

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Alessandri, G., Borgogni, L., & Truxillo, D. M. (2015). Tracking job performance trajectories over time: A six-year longitudinal study. European Journal of Work and Organizational Psychology, 24(4), 560–577. DOI: https://doi.org/10.1080/1359432X.2014.949679 CrossrefGoogle Scholar

Amiot, C. E., Terry, D. J., Jimmieson, N. L., & Callan, V. J. (2006). A longitudinal investigation of coping processes during a merger: Implications for job satisfaction and organizational identification. Journal of Management, 32(4), 552–574. DOI: https://doi.org/10.1177/0149206306287542 CrossrefGoogle Scholar

Amis, J. M., & Aïssaoui, R. (2013). Readiness for change: An institutional perspective. Journal of Change Management, 13(1), 69–95. DOI: https://doi.org/10.1080/14697017.2013.768435 CrossrefGoogle Scholar

Armenakis, A. A., & Bedeian, A. G. (1999). Organizational change: A review of theory and research in the 1990s. Journal of Management, 25(3), 293–315. DOI: https://doi.org/10.1177/014920639902500303 CrossrefGoogle Scholar

Armenakis, A. A., Bernerth, J. B., Pitts, J. P., & Walker, H. J. (2007). Organizational change recipients’ beliefs scale: Development of an assessment instrument. The Journal of Applied Behavioral Science, 43(4), 481–505. DOI: https://doi.org/10.1177/0021886307303654 CrossrefGoogle Scholar

Armenakis, A. A., & Fredenberger, W. B. (1997). Organizational change readiness practices of business turnaround change agents. Knowledge and Process Management, 4(3), 143–152. DOI: https://doi.org/10.1002/(SICI)1099-1441(199709)4:3<143::AID-KPM93>3.0.CO;2-7

Bakari, H., Hunjra, A. I., & Niazi, G. S. K. (2017). How does authentic leadership influence planned organizational change? The role of employees’ perceptions: Integration of theory of planned behavior and Lewin’s three step model. Journal of Change Management, 17(2), 155–187. DOI: https://doi.org/10.1080/14697017.2017.1299370 CrossrefGoogle Scholar

Bandura, A. (1995). Self-efficacy in changing societies. Cambridge university press. DOI: https://doi.org/10.1017/CBO9780511527692 CrossrefGoogle Scholar

Bayraktar, S. (2019). How leaders cultivate support for change: Resource creation through justice and job security. The Journal of Applied Behavioral Science, 55(2), 213–234. DOI: https://doi.org/10.1177/0021886318814455 CrossrefGoogle Scholar

Bayraktar, S., & Jimenez, A. (2019). Impact of Transformational Leadership on Positive Reactions to Change through Self-Efficacy. 2019(1), 12621. Academy of Management Briarcliff Manor, NY 10510. DOI: https://doi.org/10.5465/AMBPP.2019.12621abstract CrossrefGoogle Scholar

Bayraktar, S., & Jiménez, A. (2020). Self-efficacy as a resource: A moderated mediation model of transformational leadership, extent of change and reactions to change. Journal of Organizational Change Management. DOI: https://doi.org/10.1108/JOCM-12-2018-0368 CrossrefGoogle Scholar

Bentler, P. M., & Bonett, D. G. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 88(3), 588. DOI: https://doi.org/10.1037/0033-2909.88.3.588 CrossrefGoogle Scholar

Bouckenooghe, D., M. Schwarz, G., & Minbashian, A. (2015). Herscovitch and Meyer’s three-component model of commitment to change: Meta-analytic findings. European Journal of Work and Organizational Psychology, 24(4), 578–595. DOI: https://doi.org/10.1080/1359432X.2014.963059 CrossrefGoogle Scholar

Burke, R. (2002). Hybrid recommender systems: Survey and experiments. User Modeling and User-Adapted Interaction, 12(4), 331–370. DOI: https://doi.org/10.1023/A:1021240730564 CrossrefGoogle Scholar

Cascio, W. F., & Aguinis, H. (2008). Research in industrial and organizational psychology from 1963 to 2007: Changes, choices, and trends. Journal of Applied Psychology, 93(5), 1062. DOI: https://doi.org/10.1037/0021-9010.93.5.1062 CrossrefGoogle Scholar

Cinite, I., Duxbury, L. E., & Higgins, C. (2009). Measurement of perceived organizational readiness for change in the public sector. British Journal of Management, 20(2), 265–277. DOI: https://doi.org/10.1111/j.1467-8551.2008.00582.x CrossrefGoogle Scholar

Coyle-Shapiro, J. A.-M. (1999). Employee participation and assessment of an organizational change intervention: A three-wave study of total quality management. The Journal of Applied Behavioral Science, 35(4), 439–456. DOI: https://doi.org/10.1177/0021886399354006 CrossrefGoogle Scholar

Day, K. M., Armenakis, A. A., Feild, H. S., & Norris, D. R. (2012). Other organizations are doing it, why shouldn’t we? A look at downsizing and organizational identity through an institutional theory lens. Journal of Change Management, 12(2), 165–188. DOI: https://doi.org/10.1080/14697017.2012.662992 CrossrefGoogle Scholar

De Clercq, D., & Belausteguigoitia, I. (2017). Mitigating the negative effect of perceived organizational politics on organizational citizenship behavior: Moderating roles of contextual and personal resources. Journal of Management & Organization, 23(5), 689–708. DOI: https://doi.org/10.1017/jmo.2017.7 CrossrefGoogle Scholar

Falbe, C. M., & Yukl, G. (1992). Consequences for managers of using single influence tactics and combinations of tactics. Academy of Management Journal, 35(3), 638–652. CrossrefGoogle Scholar

Fugate, M., & Soenen, G. (2018). Predictors and processes related to employees’ change‐related compliance and championing. Personnel Psychology, 71(1), 109–132. DOI: https://doi.org/10.1111/peps.12235 CrossrefGoogle Scholar

Haffar, M., Al-Karaghouli, W., & Ghoneim, A. (2014). An empirical investigation of the influence of organizational culture on individual readiness for change in Syrian manufacturing organizations. Journal of Organizational Change Management. DOI: https://doi.org/10.1108/JOCM-04-2012-0046 CrossrefGoogle Scholar

Haffar, M., Al-Karaghouli, W., Irani, Z., Djebarni, R., & Gbadamosi, G. (2019). The influence of individual readiness for change dimensions on quality management implementation in Algerian manufacturing organisations. International Journal of Production Economics, 207, 247–260. DOI: https://doi.org/10.1016/j.ijpe.2016.08.024 CrossrefGoogle Scholar

Hair, J. F., Black, W. C., Babin, B. J., Anderson, R. E., & Tatham, R. L. (1998). Multivariate data analysis (Vol. 5). Prentice hall Upper Saddle River, NJ.

Herscovitch, L., & Meyer, J. P. (2002). Commitment to organizational change: Extension of a three-component model. Journal of Applied Psychology, 87(3), 474. DOI: https://doi.org/10.1037/0021-9010.87.3.474 CrossrefGoogle Scholar

Hiatt, J. (2006). ADKAR: a model for change in business, government, and our community. Prosci.

Hobfoll, S. E. (1989). Conservation of resources: A new attempt at conceptualizing stress. American Psychologist, 44(3), 513. DOI: https://doi.org/10.1037/0003-066X.44.3.513 CrossrefGoogle Scholar

Hobfoll, S. E. (2001). The influence of culture, community, and the nested‐self in the stress process: Advancing conservation of resources theory. Applied Psychology, 50(3), 337–421. DOI: https://doi.org/10.1111/1464-0597.00062 CrossrefGoogle Scholar

Hobfoll, S. E., Halbesleben, J., Neveu, J.-P., & Westman, M. (2018). Conservation of resources in the organizational context: The reality of resources and their consequences. Annual Review of Organizational Psychology and Organizational Behavior, 5, 103–128. DOI: https://doi.org/10.1146/annurev-orgpsych-032117-104640 CrossrefGoogle Scholar

Holt, D. T., Armenakis, A. A., Feild, H. S., & Harris, S. G. (2007). Readiness for organizational change: The systematic development of a scale. The Journal of Applied Behavioral Science, 43(2), 232–255. DOI: https://doi.org/10.1177/0021886306295295 CrossrefGoogle Scholar

Hughes, A., Galbraith, D., & White, D. (2011). Perceived competence: A common core for self-efficacy and self-concept? Journal of Personality Assessment, 93(3), 278–289. DOI: https://doi.org/10.1080/00223891.2011.559390 CrossrefGoogle Scholar

Huy, Q. N. (1999). Emotional capability, emotional intelligence, and radical change. Academy of Management Review, 24(2), 325–345. DOI: https://doi.org/10.5465/amr.1999.1893939 CrossrefGoogle Scholar

Iqbal, A., & Asrar-ul-Haq, M. (2018). Establishing relationship between TQM practices and employee performance: The mediating role of change readiness. International Journal of Production Economics, 203, 62–68. DOI: https://doi.org/10.1016/j.ijpe.2018.05.034 CrossrefGoogle Scholar

Jansson, N. (2013). Organizational change as practice: A critical analysis. Journal of Organizational Change Management, 26(6), 1003–1019. DOI: https://doi.org/10.1108/JOCM-09-2012-0152 CrossrefGoogle Scholar

Jimmieson, N. L., Terry, D. J., & Callan, V. J. (2004). A longitudinal study of employee adaptation to organizational change: The role of change-related information and change-related self-efficacy. Journal of Occupational Health Psychology, 9(1), 11. DOI: https://doi.org/10.1037/1076-8998.9.1.11 CrossrefGoogle Scholar

Kavanagh, M. H., & Ashkanasy, N. M. (2006). The impact of leadership and change management strategy on organizational culture and individual acceptance of change during a merger. British Journal of Management, 17(S1), S81–S103. DOI: https://doi.org/10.1111/j.1467-8551.2006.00480.x CrossrefGoogle Scholar

Kim, T. G., Hornung, S., & Rousseau, D. M. (2011). Change-supportive employee behavior: Antecedents and the moderating role of time. Journal of Management, 37(6), 1664–1693. DOI: https://doi.org/10.1177/0149206310364243 CrossrefGoogle Scholar

Krejcie, R. V., & Morgan, D. W. (1970). Determining sample size for research activities. Educational and Psychological Measurement, 30(3), 607–610. DOI: https://doi.org/10.1177/001316447003000308 CrossrefGoogle Scholar

Michel, A., Todnem, R., & Burnes, B. (2013). The limitations of dispositional resistance in relation to organizational change. Management Decision, 51(4), 761–780. DOI: https://doi.org/10.1108/00251741311326554 CrossrefGoogle Scholar

Miraglia, M., Alessandri, G., & Borgogni, L. (2015). Trajectory classes of job performance. Career Development International. DOI: https://doi.org/10.1108/CDI-03-2015-0032

Neves, P. (2009). Readiness for change: Contributions for employee’s level of individual change and turnover intentions. Journal of Change Management, 9(2), 215–231. DOI: https://doi.org/10.1080/14697010902879178 CrossrefGoogle Scholar

Ng, T. W., & Lucianetti, L. (2016). Within-individual increases in innovative behavior and creative, persuasion, and change self-efficacy over time: A social–cognitive theory perspective. Journal of Applied Psychology, 101(1), 14. DOI: https://doi.org/10.1037/apl0000029 CrossrefGoogle Scholar

Nunnally, J. C. (1978). Psychometric Theory: 2d Ed. McGraw-Hill.

Oreg, S., Bartunek, J. M., Lee, G., & Do, B. (2018). An affect-based model of recipients’ responses to organizational change events. Academy of Management Review, 43(1), 65–86. DOI: https://doi.org/10.5465/amr.2014.0335 CrossrefGoogle Scholar

Oreg, S., Vakola, M., & Armenakis, A. (2011). Change recipients’ reactions to organizational change: A 60-year review of quantitative studies. The Journal of Applied Behavioral Science, 47(4), 461–524. DOI: https://doi.org/10.1177/0021886310396550 CrossrefGoogle Scholar

Rafferty, A. E., Jimmieson, N. L., & Armenakis, A. A. (2013). Change readiness: A multilevel review. Journal of Management, 39(1), 110–135. DOI: https://doi.org/10.1177/0149206312457417 CrossrefGoogle Scholar

Rafferty, A. E., & Minbashian, A. (2019). Cognitive beliefs and positive emotions about change: Relationships with employee change readiness and change-supportive behaviors. Human Relations, 72(10), 1623–1650. DOI: https://doi.org/10.1177/0018726718809154

Rafferty, A. E., & Restubog, S. L. (2017). Why do employees’ perceptions of their organization’s change history matter? The role of change appraisals. Human Resource Management, 56(3), 533–550. DOI: https://doi.org/10.1002/hrm.21782 CrossrefGoogle Scholar

Schreyögg, G., & Sydow, J. (2010). Crossroads—Organizing for fluidity? Dilemmas of new organizational forms. Organization Science, 21(6), 1251–1262. DOI: https://doi.org/10.1287/orsc.1100.0561 CrossrefGoogle Scholar

Sharma, N., Herrnschmidt, J., Claes, V., Bachnick, S., De Geest, S., Simon, M., & MatchRN‐Study Group. (2018). Organizational readiness for implementing change in acute care hospitals: An analysis of a cross‐sectional, multicentre study. Journal of Advanced Nursing, 74(12), 2798–2808. DOI: https://doi.org/10.1111/jan.13801 CrossrefGoogle Scholar

Shin, J., Taylor, M. S., & Seo, M.-G. (2012). Resources for change: The relationships of organizational inducements and psychological resilience to employees’ attitudes and behaviors toward organizational change. Academy of Management Journal, 55(3), 727–748. DOI: https://doi.org/10.5465/amj.2010.0325 CrossrefGoogle Scholar

Stouten, J., Rousseau, D. M., & De Cremer, D. (2018). Successful organizational change: Integrating the management practice and scholarly literatures. Academy of Management Annals, 12(2), 752–788. DOI: https://doi.org/10.5465/annals.2016.0095

Strauss, K., & Parker, S. K. (2018). Intervening to enhance proactivity in organizations: Improving the present or changing the future. Journal of Management, 44(3), 1250–1278. DOI: https://doi.org/10.1177/0149206315602531

Tims, M., Bakker, A. B., & Derks, D. (2014). Daily job crafting and the self-efficacy–performance relationship. Journal of Managerial Psychology. DOI: https://doi.org/10.1108/JMP-05-2012-0148 CrossrefGoogle Scholar

Tomprou, M., Nikolaou, I., & Vakola, M. (2012). Experiencing organizational change in Greece: The framework of psychological contract. The International Journal of Human Resource Management, 23(2), 385–405. DOI: https://doi.org/10.1080/09585192.2011.561223

Vakola, M. (2014). What’s in there for me? Individual readiness to change and the perceived impact of organizational change. Leadership & Organization Development Journal. DOI: https://doi.org/10.1108/LODJ-05-2012-0064

van den Heuvel, M., Demerouti, E., & Bakker, A. B. (2014). How psychological resources facilitate adaptation to organizational change. European Journal of Work and Organizational Psychology, 23(6), 847–858. DOI: https://doi.org/10.1080/1359432X.2013.817057

Wanberg, C. R., & Banas, J. T. (2000). Predictors and outcomes of openness to changes in a reorganizing workplace. Journal of Applied Psychology, 85(1), 132. DOI: https://doi.org/10.1037/0021-9010.85.1.132

Zhao, H. H., Seibert, S. E., Taylor, M. S., Lee, C., & Lam, W. (2016). Not even the past: The joint influence of former leader and new leader during leader succession in the midst of organizational change. Journal of Applied Psychology, 101(12), 1730. DOI: https://doi.org/10.1037/apl0000149

Zhou, Q., Martinez, L. F., Ferreira, A. I., & Rodrigues, P. (2016). Supervisor support, role ambiguity and productivity associated with presenteeism: A longitudinal study. Journal of Business Research, 69(9), 3380–3387. DOI: https://doi.org/10.1016/j.jbusres.2016.02.006