Effect of Job Demand and Support on Work-Family Conflict in Selected Banking Institutions in Ghana

Main Article Content

Augustine Osei Boakye
Joseph Fiakpornu
Samuel Yeboah
Dr. Prince Addai


Purpose: This study investigated the effect of job demand and job support on employees' work-family conflict. Of paramount interest was to verify whether work-family conflict differed among male and female employees in the banking sector of Ghana.

Design/Methodology: This study used a descriptive survey design and a quantitative approach to collect data from banking institutions with the help of a standardized questionnaire. The independent sample t-test and multiple regression were used to analyze the data.

Findings: The study results showed that job demand had a positive effect on work-family conflict while job support also had a negative effect on work-family conflict. The study also revealed no significant difference in the experience of work-family conflict among males and females in the banking sector of Ghana.

Practical Implications: The study's findings indicate that for employees in the banking sector of Ghana to contribute their quota towards the competitiveness of their banks, there is the need for their work-family interface to be aligned appropriately through family-friendly policies, realistic job targets, and substantial work-resources.


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Osei Boakye, A., Fiakpornu, J., Yeboah, S., & Addai, P. (2022). Effect of Job Demand and Support on Work-Family Conflict in Selected Banking Institutions in Ghana. SEISENSE Business Review, 2(1), 1–12. https://doi.org/10.33215/sbr.v2i1.757

Copyright (c) 2022 Augustine Osei Boakye, Joseph Fiakpornu, Samuel Yeboah, Dr. Prince Addai

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This work is licensed under a Creative Commons Attribution 4.0 International License.

Samuel Yeboah, Ghana Communication Technology University


Ghana Communication Technology University

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