Job Rotation Practices and Employees Performance: Do Job Satisfaction and Organizational Commitment Matter?

Main Article Content

Abdul-Razak Suleman
Bernard Bekuni Boawei Bingab
Kwame Owusu Boakye
Richard Sam-Mensah

Abstract

Purpose: This study sought to propose and test a model that examines the mediating roles of job satisfaction and organizational commitment in the nexus between job rotation practices and employee performance.


Design: The study adopted a cross-sectional survey approach and obtained data through questionnaires from 122 administrative staff of the University of Education, Winneba. The Partial Least Squares, Structural Equation Modelling (PLS-SEM) approach was used to test the study’s proposed model.


Findings: The results supported the proposed model, showing that organizational commitment and job satisfaction are partial mediators in the relationship between job rotation practices and employees’ performance.


Policy Implication: The findings suggest that management must ensure that employees are satisfied and committed to the job rotation practices in order to enhance their performance. Thus, job rotation practices must provide the climate that encourages career growth and development and fosters creativity in employees and not just as a routine practice or a means of punishment.


Originality: The study brings to bear the extent to which job rotation practices predict employee performance in a Sub-Saharan African Country and the indirect effects of job satisfaction and organizational commitment in this relationship.

Metrics

Metrics Loading ...

Article Details

Suleman, A.-R., Bingab, B. B. B., Boakye, K. O., & Sam-Mensah, R. (2022). Job Rotation Practices and Employees Performance: Do Job Satisfaction and Organizational Commitment Matter?. SEISENSE Business Review, 2(1), 13–27. https://doi.org/10.33215/sbr.v2i1.730
Articles

Copyright (c) 2022 Abdul-Razak Suleman, Bernard Bekuni Boawei Bingab, Kwame Owusu Boakye, Richard Sam-Mensah

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

Adu, I. N., Boakye, K. O., Suleman, A. R., & Bingab, B. B. B. (2020). Exploring the factors that mediate the relationship between entrepreneurial education and entrepreneurial intentions among undergraduate students in Ghana. Asia Pacific Journal of Innovation and Entrepreneurship, 14(2), 215-228.

Ajusa, M. R. K., & Atambo, W. N. (2016). Influence of Job Rotation on Organizational Productivity: A Case of Mount Kenya University. Imperial Journal of Interdisciplinary Research, 2(10), 1358-1395.

Akhbari, M, Zargarani SH (2011). Reducing job burnout in Rang Pars Khodro using job rotation method, Third Specialized and Engineering Congress of Industries, Industries Department of Tehran Islamic Azad University. South Branch Studies on Improvement and Upheaval Management, 31(33), 233-248.

Al-Ahmadi, H. (2009). Factors affecting performance of hospital nurses in Riyadh Region, Saudi Arabia. International journal of health care quality assurance, 22(1), 40-54.

Allen, N. J., & Meyer, J. P. (1996). Affective, continuance, and normative commitment to the organisation: An examination of construct validity. Journal of Vocational Behavior, 49(3), 252–276.

Arasanmi, C. N., & Krishna, A. (2019). Employer branding: perceived organizational support and employee retention–the mediating role of organizational commitment. Industrial and Commercial Training, 51(3), 174-183.

Aziri, B. (2011). Job satisfaction: A literature review. Management Research & Practice, 3(4), 77-86.

Benitez, J., Henseler, J., Castillo, A., & Schuberth, F. (2020). How to perform and report an impactful analysis using partial least squares: Guidelines for confirmatory and explanatory IS research. Information & Management, 57(2), 103-168.

Bujang, M. A., Sa’at, N., & Bakar, T. M. I. T. A. (2018). Sample size guidelines for logistic regression from observational studies with large population: emphasis on the accuracy between statistics and parameters based on real life clinical data. The Malaysian journal of medical sciences: MJMS, 25(4), 122.

Cansoy, R. (2019). The Relationship between School Principals' Leadership Behaviours and Teachers' Job Satisfaction: A Systematic Review. International Education Studies, 12(1), 37-52.

Dhanraj, D., & Parumasur, S. B. (2014). Perceptions of the impact of Job Rotation on Employees, Productivity, The Organization and on Job Security. Corporate Ownership & Control, 11(4), 682-690.

Dilig-Ruiz, A., MacDonald, I., Varin, M. D., Vandyk, A., Graham, I. D., & Squires, J. E. (2018). Job satisfaction among critical care nurses: A systematic review. International journal of nursing studies, 88, 123-134.

Fægri, T.E., Dybå, T. & Dingsøyr, T. (2010). Introducing knowledge redundancy practice in software development: Experiences with job rotation in support work. Information and Software Technology, 5(2), 1118-1132.

Fernando, A. G. N. K., & Dissanayake, D. M. R. S. (2019). The Effect of Job Rotation Practices on Employee Job Performance; Mediating Role of Intrinsic Motivation (with Special Reference to the Private Commercial Banks in Sri Lanka). International Journal of Engineering and Management Research, 9(5), 27-31.

Fidyah, D. N., & Setiawati, T. (2020). Influence of Organizational Culture and Employee Engagement on Employee Performance: Job Satisfaction as Intervening Variable. Review of Integrative Business and Economics Research, 9(4), 64-81.

Fornell, C., & Larcker, D. F. (1981). Structural equation models with unobservable variables and measurement error: Algebra and statistics. Journal of marketing research, 18(3), 382-388.

Fried, A., & Langer, S. (2020). Typology of Organizational deviance from standards. Understanding Deviance in a World of Standards, 3(2), 48–96.

Hair, J. F., Sarstedt, M., Pieper, T. M., & Ringle, C. M. (2012). The use of partial least squares structural equation modelling in strategic management research: a review of past practices and recommendations for future applications. Long range planning, 45(6), 320-340.

Halcomb, E., Smyth, E., & McInnes, S. (2018). Job satisfaction and career intentions of registered nurses in primary health care: an integrative review. BMC Family Practice, 19(1), 1-14.

Harvey, G., Williams, K., & Probert, J. (2013). Greening the airline pilot: HRM and the green performance of airlines in the UK. The International Journal of Human Resource Management, 24(1), 152-166.

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modelling. Journal of the academy of marketing science, 43(1), 115-135.

Herzberg, F. W., Mausner, B. & Snyderman, B. (1957). The Motivation to Work, Wiley, New York.

Herzberg, F., Mausner, B. and Synderman, B.S. (1959). The Motivation to Work, 2nd edition. New York: John Wiley and Sons.

Herzberg, F.I. (1966). Work and the nature of man. Oxford, England: World.

Ho, W. H., Chang, C. S., Shih, Y. L., & Liang, R. D. (2009). Effects of job rotation and role stress among nurses on job satisfaction and organizational commitment. BMC Health Services Research, 9(1), 8-19.

Hsieh, A., & Chao, H. (2004). A Reassessment of the Relationship between Job Specialisations, Job Rotation and Job Burnout: The International Journal of Human Resource Management, 15(6), 1108-1123.

Inuwa, M. (2016). Job satisfaction and employee performance: An empirical approach. The Millennium University Journal, 1(1), 90-103.

Jocom, J., Lambey, L., & Pandowo, M. (2017). The Effect of Job Rotation and Training on Employee Performance in PT. Pegadaian (Persero) Manado. Journal EMBA: Journal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 5(2), 279-288.

Kinicki, A. and Kreitner, R. (2007). Organizational Behavior. New York, NY: McGraw-Hill.

Kiruja, E. K., & Mukuru, E. (2018). Effect of motivation on employee performance in public middle level Technical Training Institutions in Kenya. International Journal of Advances in Management and Economics, 2(4), 22-33.

Lambert, E. G., Paoline III, E. A., & Hogan, N. L. (2020). The Effects of Inmate Medical Issues on Correctional Staff Job Involvement and Organizational Commitment. Journal of Correctional Health Care, 26(1), 66-82. https://doi.org/1078345819897609.

Lebow, J. L., Chambers, A. L., Christensen, A., & Johnson, S. M. (2012). Research on the treatment of couple distress. Journal of Marital and Family therapy, 38(1), 145-168.

Ling, K. C., Chai, L. T., & Piew, T. H. (2010). The ‘Inside-out ‘and ‘Outside-in’ Approaches on Students’ Perceived job rotation: An Empirical Evaluation. Management Science and Engineering, 4(2), 1-13

Locke, E.A. (1976). The Nature and Causes of Job Satisfaction. In: Dunnette, M.D., Ed., Handbook of Industrial and Organizational Psychology, 1(1), 1297-1343.

Mangundjaya, W. L., & Farahzehan, E. R. (2019). Change Communication and Organizational Trust on Employee’s Commitment to Change, 52(6), 671–692.

Matzler, K., Bailom, F., von den Eichen, S. F., & Kohler, T. (2013). Business model innovation: coffee triumphs for Nespresso. Journal of Business Strategy, 34(2), 30-37

Mohan, K., & Gomathi, S. (2015). The effects of job rotation practices on employee development: An empirical study on nurses in the hospitals of vellore district. Mediterranean Journal of Social Sciences, 6(1), 209-209.

Mohsan, F., Nawaz, M. M., & Khan, M. S. (2012). Impact of job rotation on employee motivation, commitment and job involvement in banking sector of Pakistan. African Journal of Business Management, 6(24), 7114- 7119.

Nafei, W.A. (2014). Do job rotation and role stress affect job attitudes? A study from Egyptian context. American International Journal of Social Science, 3(1), 94-108.

Nnadi, E. E. (Ed.). (1997). Handbook on human resources management for healthcare professionals. Howard University Press.

Nyuur, R. B., Ofori, D. F., & Debrah, Y. A. (2016). The impact of FDI inflow on domestic firms’ uptake of CSR activities: The moderating effects of host institutions. Thunderbird International Business Review, 58(2), 147-159.

Oparanman, A.O. & Nwaeke, L. I. (2015). Impacts of job rotations and employees’ performances in manufacturing companies: Nigeria. Journal of Economics, Management and Trade, 7(3), 183-187.

Origo, R. & Pagani, L. (2008). Workplace flexibility and job satisfaction: Some evidence from Europe. International Journal of Manpower, 29(1), 42-48.

Porter, L. W., & Steers, R. M. (2013). Employee organisation linkages: The psychology of commitment, absenteeism, and turnover. Academic press.

Rashki, Z., Hasanqasemi, A. & Mazidi, A. (2014). The study of job rotation and staff performance in customs organisation of Golestan and Mazandaran Provinces. Kuwait Chapter of Arabian Journal of Business and Management Review, 3(7), 186-194.

Ratnasari, S. L., Sutjahjo, G., & Adam, A. (2019, April). Impact of Organizational Culture and Organizational Commitment to Employee Performance through Job Satisfaction in Digital Era. In 2nd Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2018). Atlantis Press.

Raza, M. Y., Rafique, T., Hussain, M. M., Ali, H., Mohsin, M., & Shah, T. S. (2015). The impact of working relationship quality on job satisfaction and sales person performance: An adaptive selling behaviour. Asia-Pacific Journal of Management Research and Innovation, 11(1), 1-8.

Redditt, J., Gregory, A. M., & Ro, H. (2019). An examination of organizational commitment and intention to stay in the timeshare industry: variations across generations in the workplace. International Journal of Hospitality & Tourism Administration, 20(2), 206-225.

Rose, R. C., Kumar, N., & Pak, O. G. (2011). The effect of organizational learning on organizational commitment, job satisfaction and work performance. Journal of Applied Business Research (JABR), 25(6), 55-66.

Sanséau, P. Y., & Opoku, F. K. (2019). Perception of pay equity in Public Universities in Ghana: Effect on individual performance and work behaviour. International Journal of Public Administration, 42(1), 76-85.

Saravani, S. R., & Abbasi, B. (2013). Investigating the influence of job rotation on performance by considering skill variation and job satisfaction of bank employees. Tehnički vjesnik, 20(3), 473-478.

Sebt, V., & Ghasemi, S. S. (2021). Presenting a Comprehensive Smart Model of Job Rotation as a Corporate Social Responsibility to Improve Human Capital. International Journal of Supply and Operations Management, 8(2), 212-231.

Sekaran, U., & Bougie, R. (2003). Research Methods For Business, A Skill Building Approach, John Willey & Sons. Inc. New York.

Taiwo, O., Olalekan, E, & Abiodun, O. E. (2019). Effects of job rotation on employees’ Performance in Nigerian Banks. International Journal of Economics, Commerce and Management, 7(2), 495-502.

Tarus, B. K. (2014). Effects of Job Rotation Strategy on High Performance Workplace, in Lake Victoria North Water Services Board, Kenya. International Journal of Business and Management, 9(11), 139-147.

Thakur, M. B., Vetal, J. B., & Bhatt, L. (2020). The relationship between Organizational Commitment and Job satisfaction. Our Heritage, 68(1), 1220-1229.

Thongpapanl, N., Kaciak, E., & Welsh, D. H. (2018). Growing and aging of entrepreneurial firms: Implications for job rotation and joint reward. International Journal of Entrepreneurial Behavior & Research, 24(6), 1087- 1103.

Tsui, A., Egan, T. & O’Reilly, C. (1992). ‘Being different: Relational demography and organizational attachment’, Administrative Science Quarterly, 37(1), 549-588.

Tsuma, J. & Omondi, M. (2015). Effect of job design on employee satisfaction levels in private universities in Kenya. The Strategic Journal of Business and Change Management, 2(92), 1314-1340.

Vermeeren, B., Kuipers, B., & Steijn, B. (2014). Does leadership style make a difference? Linking HRM, job satisfaction, and organizational performance. Review of Public Personnel Administration, 34(2), 174-195.

Yavarzadeh, M.R., Rabie, A., & Hoseini, M. (2015). Assessing the Effect of Job Rotation on Individual and Organizational Consequences Case Study: Isfahan State Welfare Organization. Global Advanced Research Journal of Management and Business Studies, 4(9), 449-452.

Zin, M., Mohd, L., & Ibrahim, H. (2021). The Moderating Effect of Organization Tenure on Job Rotation and Career Development. Annals of Contemporary Developments in Management & HR (ACDMHR), 3(3), 1-9.