SEISENSE Journal of Management https://journal.seisense.com/index.php/jom <p style="text-align: justify;">SEISENSE Journal of Management (SJOM) is an online, open access, and a Refereed journal committed to publishing scholarly empirical and theoretical research articles that have a high impact on the management field as a whole. The SJOM covers domains such as Business strategy &amp; policy, Organizational behavior, Human resource management, Organizational theory, Entrepreneurship, Innovation &amp; Technology Management, Tourism Management, and Business Finance</p> <p><strong>Editor in Chief:</strong> Dr. Muhammad Azeem Qureshi<br /><strong>Access policy: </strong>Open access<strong><br />Review Policy: </strong>Double-blind peer review<strong><br />Frequency: </strong>Bi-monthly (continuous publishing model)<strong><br />Publication fee: </strong>Free</p> <div class="containerindex"><a href="https://scholar.google.com/citations?user=gyb63PcAAAAJ&amp;hl=en&amp;authuser=1" target="_blank" rel="noopener"><img class="indexings" style="width: 160px;" src="http://seisense.com/download/demojournals/gscholar.png" alt="google" /></a> <img class="indexings" style="width: 160px;" src="http://seisense.com/download/demojournals/orcid.png" alt="orcid" /> <a href="https://search.crossref.org/?q=seisense&amp;from_ui=yes" target="_blank" rel="noopener"><img class="indexings" style="width: 160px;" src="http://seisense.com/download/demojournals/Crossref.png" alt="orcid" /></a></div> SEISENSE (PRIVATE) LIMITED en-US SEISENSE Journal of Management 2617-5770 Appraising Public Value in the Public Sector: Re-evaluation of the Strategic Triangle https://journal.seisense.com/index.php/jom/article/view/551 <p>Purpose- This article aims to address public value by assessing public programs and services' success in a more cost-effective way. The study also investigates how public managers and elected officials can use public value to guide their decisions on resource allocation to create value for the citizens.</p> <p>Design/methodology- To meet this study's aims, Mark Moore’s strategic triangle is used as the framework for this study. This is a comprehensive framework that evaluates the performance of public sector programs and service delivery. Data for this study has been collected via a primary scoping of the literature on public value. Database searches were conducted in the Social Sciences Index, SCOPUS journals, ISI Social Sciences Citation Index, and Google Scholar.</p> <p>Findings- From the investigation, the result indicates that public value is created by government or public managers in their daily transactions and by non-profit organizations that articulate their objectives and find popular support for the community's common good. </p> <p>Practical implications- Arguably, public value management provides a necessary improvement to public management theories. It redefines the function of public sector managers in the provision of socially desirable outcomes through citizen engagement. As a progress appraisal tool in public organizations, it offers a broader and inclusive framework than the New Public Management (NPM).</p> <p>Originality/value- This study's results contribute to the knowledge and literature of public value in the public sector. The strategic triangle builds on the challenges and weaknesses of NPM and it aims at reshaping institutions to prioritize value creation for citizens.</p> Malang B.S. Bojang Copyright (c) 2021 Malang B.S. Bojang https://creativecommons.org/licenses/by/4.0 2021-02-03 2021-02-03 4 2 1 10 10.33215/sjom.v4i2.551 A longitudinal Perspective on Efficiency of Airlines in Europe and the U.S https://journal.seisense.com/index.php/jom/article/view/591 <p>The aviation industries in Europe and the US have been well-established since a very early age and have attracted great attention from both industry practitioners and academics. To derive a different perspective on the efficiency levels of airlines operating in the two matured markets, we adopted dynamic data envelopment analysis (DEA). Using the data of the period 2014 – 2016 of 7 European airlines and 9 US airlines that are publicly traded, the study offers an overall picture of airlines' efficiency in the two regions. Notably, the resource flow between the consecutive periods is incorporated into the measure to yield a longitudinal perspective on airlines' efficiency. The study reveals the two major findings. First, most publicly traded airlines in Europe and the US are efficient, except for Hawaiian airline headquartered in the US. Second, Hawaiian airline's inefficiency is majorly contributed by the overuse of the number of employees, consumed fuel, and the deficit of revenue seat-miles in 2014 and 2015. To improve the efficiency level, Hawaiian airlines could consider increasing employee productivity, using more fuel-efficient aircraft, and implementing new marketing strategies to boost sales.</p> Minh-Anh Nguyen Thi Copyright (c) 2021 Minh-Anh Nguyen Thi https://creativecommons.org/licenses/by/4.0 2021-03-06 2021-03-06 4 2 11 24 10.33215/sjom.v4i2.591 Role of Knowledge Creation and Absorptive Capacity: A Panel Data Study of Innovation https://journal.seisense.com/index.php/jom/article/view/579 <p>Purpose- Knowledge creation refers to the ability of firms to create new knowledge that starts from individuals to integrating the firms and then the overall economy. This study suggests that knowledge acquisition in a country has a significant relationship with innovative performance.</p> <p>Design/Methodology- Data from 48 highly HDI countries is taken from World Bank and World Economic Forum. Based on 480 country-year observations in a panel mediator model, it is revealed that the national efforts of boosting knowledge acquisition influence the firms’ innovative performance.</p> <p>Findings- Further, it is found that absorptive capacity in the employability of knowledgeable workers works as a mediator between knowledge acquisition and innovation. Whereby higher knowledge acquisition leads to higher absorptive capacity and higher innovation.</p> <p>Practical Implications- This study builds a quantitative model for the macroeconomic context of knowledge-based view.</p> Kamran Hameed Noman Arshed Mubbasher Munir Copyright (c) 2021 Kamran Hameed, Noman Arshed, Mubbasher Munir https://creativecommons.org/licenses/by/4.0 2021-03-12 2021-03-12 4 2 25 44 10.33215/sjom.v4i2.579 Behind Covid-19: Panic Buying, Service Convenience in Modern Market Indonesia https://journal.seisense.com/index.php/jom/article/view/584 <p>Purpose- This study aims to analyze the effect of panic buying and service convenience on consumer purchasing decisions in modern markets such as mini markets, supermarkets, and hypermarkets in Surabaya.</p> <p>Design/Methodology- This research makes use of a quantitative approach. The object of this research is consumers who shop at grocery stores during the Covid-19 pandemic between March and June 2020 in the city of Surabaya, East Java, Indonesia. Within this research, 84 respondents were used as the sample. The process of collecting the data was conducted through online-based questionnaires. Multiple linear regression analysis with the help of SPSS 23.0 software was used to analyze the research.</p> <p>Findings- The researchers concluded that all existing hypotheses both H1 and H2, were valid. It also showed a significant positive relationship between panic buying, service convenience, and consumer purchasing decision behavior.</p> <p>Practical Implications- Furthermore, the results stated that the modern market must understand the community's conditions and keep up with the latest situation surrounding customers’ needs.</p> Nourissa Dinda Syachadi Agatha Christy Avega Dumatri Muhammad Fajar Wahyudi Rahman Hujjatullah Fazlurrahman Copyright (c) 2021 Nourissa Dinda Syachadi, Agatha Christy Avega Dumatri, Muhammad Fajar Wahyudi Rahman, Hujjatullah Fazlurrahman https://creativecommons.org/licenses/by/4.0 2021-03-13 2021-03-13 4 2 45 55 10.33215/sjom.v4i2.584 Organizational-Based Self-Esteem and Organizational Identification as Predictors of Turnover Intention: Mediating Role of Organizational Trust https://journal.seisense.com/index.php/jom/article/view/620 <p>Purpose- This study aimed to examine the predictive role of organizational-based self-esteem and organizational identification on turnover intention while also studying the mediating effect of organizational trust among employees across five organizations.</p> <p>Design/Methodology- This study utilized the cross-sectional research design and quantitative approach for data collection. The study sample comprises 131 employees drawn from five organizations with a mean age of 33.15 years (SD, 7.97). Standardized instruments (questionnaires) were used for data collection. The IBM-SPSS Statistics and Hayes PROCESS macro (model 4) was used for testing the hypotheses and conducting the mediational analysis.</p> <p>Findings- The results of the study revealed a significant negative relationship between organizational-based self-esteem and turnover intention (β= -.33, p &lt; .01), and also a significant negative relationship between organizational identification and turnover intention (β=-.29, p &lt; .01). Organizational trust was also found to mediate both relationships.</p> <p>Practical Implications- The results of this study highlight the importance of organizational-based self-esteem, organizational identification and trust in reducing turnover intention. The study recommends that to keep employees in the organization, human resources management (HRM) needs to foster trust, build practice that will promote identification and attachment, and enhance the relationship between the organization and employees.</p> Tochukwu Matthew Oguegbe Henry Samuel Edosomwan Copyright (c) 2021 Tochukwu Matthew Oguegbe, Henry Samuel Edosomwan https://creativecommons.org/licenses/by/4.0 2021-04-04 2021-04-04 4 2 56 71 10.33215/sjom.v4i2.620