Defining and Measuring Professionalism in Professions of Service Sector.

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Hiba Khan
Mavra Khan

Abstract

The purpose of this paper is intended to measure the degree of professionalism in the professions like doctors, professors, lawyers, librarians, and advertisers. The study will measure the level of professionalism among them on the base of which their expectations for outcomes in the respective fields can be denied or honored.  Moreover, the study will identify problem areas in these professions and opportunities for improving the quality of professional’s work. This study attempts to measure professional’s individual attributes by using questionnaire developed by William Snizek in 1972. This tool measures five factors of professionalism: organization as major referent, belief in public service, belief in self-regulation, sense of calling to the field and autonomy. Professionalism will be measured by calculating means of each factor and collective mean of factors for each profession. The study suggest that all under study professions have professionalism in them but there is room for improvement as well

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Khan, H., & Khan, M. (2018). Defining and Measuring Professionalism in Professions of Service Sector. SEISENSE Journal of Management, 1(2), 20-33. https://doi.org/10.5281/zenodo.1218832
Research Articles

Copyright (c) 2018 Hiba Khan, Mavra Khan

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This work is licensed under a Creative Commons Attribution 4.0 International License.

Mavra Khan, Institute of Administrative Sciences, University of the Punjab, Lahore, Pakistan

MPhil. student, Institute of Administrative Sciences, University of the Punjab, lahore, Pakistan

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